Guest Information
Welcome to **Balsam Resort**, a casual beachfront family resort on beautiful Balsam Lake in the Kawartha Lakes, part of the historic Trent–Severn Waterway. Please review the details below to help you enjoy a safe and relaxing stay.
About Balsam Lake
Balsam Lake is the highest point on the Trent–Severn Waterway and is perfect for swimming, boating, and fishing.
- Size: about 16 km long and 3 km wide on average
- Fed by the Gull River, with Coboconk and Balsam Lake Provincial Park nearby
- Great fishing for walleye, bass, pike, and muskie
Check‑In, Check‑Out, Guests
- Check‑in: 4:00 p.m.
- Check‑out: 11:00 a.m.
- Please vacate your unit by check‑out so it can be prepared for incoming guests.
- Only registered guests are allowed on the property.
- Maximum 6 guests per unit; unregistered guests will be asked to leave.
Wi‑Fi
- Networks: "balsamguest" and "balsam1"
- Password: "scan QR code at the office.
- Service is the best available locally, but may slow during peak use.
Smoking, Vaping, and Drugs
- No smoking, vaping, or drugs in any units or indoor spaces.
- A minimum $250 charge applies if smoking occurs in a unit.
- Use outdoor ashtrays and butt‑out stations; do not drop butts on the ground.
- Please do not smoke on the beach, docks, or at the Tiki bar.
- Drugs of any kind are not permitted; violation may result in immediate eviction with no refund.
Campfires and Quiet Time
- Shared campfire area with wood supplied daily.
- You are welcome to start the fire after sunset.
- Quiet time is 11:30 p.m.; please keep outdoor noise low after this time.
Garbage, Recycling, Pier, Parking
- Recycling: Use the bins outside your unit.
- Garbage: Place in the shed behind Unit 26 and latch the door.
- Main pier: Access via the trail behind the main house; respect the roped‑off private area.
- Parking: One area per section; extra vehicles and trailers should park at the front of the property.
Fish Cleaning and Extra Items
- Please use the Fish Cleaning House for all fish cleaning, not the units.
- Available from the office on request: iron and ironing board, blender, hair dryer, Keurig machine, playpen, high chair, and large stock pots.
Your Accommodation
- Laundry basket provided; place used towels inside.
- Linen‑inclusive package: linens and toiletries refreshed on day three.
- Before check‑out, please: wash and **put away** dishes, empty and wipe the fridge, and return shared dishes to the correct unit.
- Paper towels are provided for spills; please do not use bath towels.
- Report any spills or accidents on bedding to the office.
- An inventory list is posted on the fridge; missing items may be charged to your card.
Beach, Water Toys, and Safety
Our sandy walk‑in beach, kayaks, canoes, and paddleboats are a highlight of the resort.
- Beach and water equipment are free for registered guests only.
- Limit use to about one hour per item so everyone can enjoy them.
- Life jackets are in the wire basket by the beach; return them after use.
- Pull all watercraft fully onto land when finished.
- The beach is unsupervised; parents/guardians must watch their children.
- No diving off the water trampoline – the water is shallow and rocky.
- Beach towels are not standard, but a limited number can be signed in and out at the office.
- Do not use bath towels at the beach; any found there will be removed.
BBQ, Games Room, and Outdoor Activities
**BBQ Stations**
- Two shared BBQ areas: across from the townhouses and across from the chalets.
- BBQ utensils are provided; please clean and return them and brush the grill after use.
**Games Room**
- Located across from the townhouses.
- Includes ping‑pong and a small lending library.
- Board games and movies are available from the office; return all items after use.
- No smoking of any kind in the games room.
**Outdoor Games**
- Horseshoe pit
- Shuffleboard (pucks and cues available at the office)
- Large checkerboard
- Bocce ball and bean bag toss
- Water/volleyball net
- Playground for children
## Groceries, Attractions, and Dining
- Nearby groceries: Foodland (Coboconk) and Sobeys (Fenelon Falls).
- Local attractions include the Kirkfield Lift Lock, Lock 34 & Fenelon Falls, Kawartha Lakes Boat Cruises, Coboconk Go‑Karts & Mini‑Putt, museums, galleries, and golf.
Local Restaurants
| Restaurant | Location / Notes | Phone |
| Sun Ming Restaurant | 15 Colborne St., Fenelon Falls | 705‑887‑2432 |
| That Place on Cameron | 16 Oriole Rd., behind Fenelon Marina | 705‑887‑7690 |
| Orchid Thai Bistro | 12 May St., Fenelon Falls | 705‑887‑3333 |
| Ziraldo's | 24 Francis St., Fenelon Falls (reservations) | 705‑887‑3322 |
| Texas Burger & Donut | 8 Lindsay St., Fenelon Falls | 705‑887‑4282 |
| The Pattie House | 6673 Hwy 35, Coboconk | 705‑454‑8100 |
| Slices N' Scoops | 2 Water St., Fenelon Falls | 705‑887‑1986 |
| Dockside Grill | 12 Water St., Fenelon Falls | 705‑887‑6983 |
| Murphy's Pub | Lock 34, Fenelon Falls | 705‑887‑1100 |
| Godfather's Pizza | 116 Lindsay St. E., Fenelon Falls | 705‑887‑2600 |
| Riverbank Pizza | 6653 ON‑35, Coboconk ("Best Pizza") | 705‑454‑1112 |